Leasing Professional - Lantower River Landing

Greystar Management Services•Miami, FL

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to prospective residents, supporting resident satisfaction throughout the lease term, and securing lease renewals at Lantower River Landing, a stabilized, 528-unit high-rise community. The schedule is Monday through Friday with rotating weekends. The position carries out sales and leasing activities, including prospect qualification and tours, application processing and screening, lease preparation, and move-in coordination. It also supports apartment readiness, marketing and occupancy plans, community presentation standards, resident follow-up, lease renewals, and prompt resolution or referral of resident and client concerns. The role uses on-site property management software and may require travel to other properties or business-related events. Employees must be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays, and work both indoors and outdoors in all weather conditions. The hourly range is $18.00–$20.00. Additional compensation may include bonus programs, subject to eligibility and applicable terms.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, performing credit and criminal background screening, preparing lease and move-in documents, and coordinating move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding items with maintenance.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow policies on concessions, specials, and other occupancy programs.
Plan and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing initiatives.
Use on-site property management software, such as OneSite or Yardi, to track availability, record leasing activity, manage resident and prospect data, and capture demographic and other relevant information.
Maintain community and show-unit standards by inspecting marketing and tour areas, communicating upkeep needs to maintenance, preparing and merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and resident satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions; take action to resolve problems or document and convey requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions, subject to program terms.