Leasing Professional - Lantower Garrison Park

Greystar•Charlotte, NC
•$18 - $20•Onsite

About The Position

The Leasing Professional at Lantower Garrison Park coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for new residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The property is a stabilized, 322-unit garden community in Charlotte, North Carolina. The position includes greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and ensuring smooth move-ins. It also involves monitoring market and competitor conditions, implementing marketing plans, using property-management software, maintaining show units and common areas to company standards, following up with prospects and residents, and responding to resident and owner concerns. The schedule is Monday through Friday with rotating weekends. A flexible schedule that includes taking call during evenings, weekends, and holidays is required. The hourly range is $18.00–$20.00. The position may also be eligible for onsite bonus programs. Benefits are offered to full-time employees.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

  • Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting resident move-ins.
  • Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans.
  • Follow community policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property-management software to track availability, record leasing activity, manage resident and prospect data, and capture demographic information.
  • Inspect and maintain the marketing corridor, leasing tour, show units, model, amenities, and leasing office to meet company standards.
  • Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewals.
  • Prepare and deliver lease-renewal materials, contact residents ahead of move-out dates, and ensure renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or convey requests to appropriate people.
  • Travel occasionally or regularly as needed to assist other properties, attend training, or attend business meetings.

Benefits

  • Medical, dental, vision, disability, and life insurance, including low-cost basic medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly onsite bonus programs.
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