Leasing Professional - Broadstone Energy Park

Greystar•Houston, TX

2d•$16 - $18•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role includes greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing leases and move-in materials, and ensuring apartments are ready for move-in. The Leasing Professional monitors market and competitor conditions, carries out marketing plans, uses property management software to track leasing activity and resident data, and maintains the quality of the leasing office, tour areas, show units, and amenities. The position also follows up with prospects and residents, supports timely lease renewals, and responds to resident and client or owner concerns. The work may require travel to other properties or business and training activities. The employee must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays, and work indoors and outdoors in all weather conditions.

Requirements

Have all licenses and certifications required by applicable state and local jurisdictions.
Hold a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions, specials, and occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referrals, employer outreach, internet marketing, and community-specific programs.
Use on-site property management software to track availability and leasing activities and maintain prospect and resident data.
Inspect and maintain the quality of the marketing corridor, tour route, show units, model, amenities, and leasing office; communicate maintenance needs to the maintenance team.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, resolving issues or documenting and forwarding requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.