Leasing Professional - Prose Park view

Greystar Management Services•Tampa, FL

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. This position is at a 336-unit, mid-rise lease-up community. The stated schedule is Monday through Friday with rotating weekends; the position also requires flexibility to take call during evenings, weekends, and holidays. The role conducts sales and leasing activities, supports resident move-ins and renewals, helps maintain the community’s appearance and show quality, and uses property-management software to track availability, leasing activity, and resident and prospect information. It also responds to resident and client/owner concerns and coordinates with maintenance and other team members as needed.

Requirements

Hold licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in materials, and supporting move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies on concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Inspect marketing corridors, tour routes, show units, models, amenities, and the leasing office to maintain company show-quality standards; communicate maintenance needs to the maintenance team.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and ensure satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or convey requests to the appropriate people.
Travel as needed to assist other properties or attend training, meetings, and other business activities.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.