Leasing Professional (Temporary) - Prose North West

Greystar•San Antonio, TX

6d•$16 - $18

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position conducts prospect tours and apartment showings, processes applications and screening, prepares leases and move-in packages, and helps ensure apartments are ready for move-in. It also supports market-informed marketing plans, community promotions, resident referrals, employer outreach, and internet marketing. The Leasing Professional uses on-site property management software to track availability, leasing activity, and resident and prospect information; maintains show-quality standards; follows up with prospects and residents; coordinates renewals; and responds to resident and client/owner concerns. The role may require travel to other properties or business and training events. It requires a flexible schedule that includes taking call during evenings, weekends, and holidays, and work both indoors and outdoors in all weather conditions. The hourly pay range is $15.50–$18.00. Temporary team member benefits include an Employee Assistance Program and paid sick time. The position may also be eligible for bonus programs, depending on role and performance.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, performing credit and criminal background screening, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before move-in, verify they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to support occupancy and sales goals.
Follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, record leasing activity, manage resident and prospect data, and capture relevant demographic information.
Maintain community and show-unit presentation standards by inspecting leasing and tour areas, coordinating upkeep with maintenance, merchandising models and amenities, and preparing the leasing office.
Follow up with prospects and new residents by email, notes, cards, phone, or other contact to support lease and renewal decisions and satisfaction.
Support lease renewals by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve issues, or document and route requests appropriately.
Travel to other properties, training classes, business meetings, or other locations as needed.
Work a flexible schedule that includes taking call during evenings, weekends, and holidays.