Leasing Professional - Prose Westover Hills

Greystar•San Antonio, TX
•$17 - $18•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role carries out activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional conducts sales and leasing activities, including greeting and qualifying prospects, touring the community and apartments, processing applications and screenings, preparing leases and move-in packages, and supporting smooth move-ins. The role also inspects apartments before move-in, helps maintain show-quality community spaces, tracks leasing and resident information in property-management software, and develops and executes marketing activities. It follows up with prospects and residents, supports renewals, and responds promptly to resident and client or owner concerns. The position requires a flexible work schedule that includes taking call during evenings, weekends, and holidays. Work may take place indoors and outdoors in all weather conditions, and rare or regular travel may be required to assist other properties or attend training and business meetings.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be available for rare or regular travel to assist other properties or attend training classes, business meetings, or other work-related situations.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases, and supporting move-ins.
  • Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions, develop and implement marketing plans, and follow policies for concessions, specials, and other occupancy programs.
  • Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property-management software to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
  • Inspect marketing corridors, leasing tours, show units, models, amenities, and the leasing office to ensure they meet company show-quality standards; communicate upkeep needs to maintenance staff.
  • Follow up with prospects and new residents through emails, notes, calls, or other contacts to support leasing and renewal decisions.
  • Support the lease-renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are completed and implemented on time.
  • Respond courteously and promptly to resident and client or owner concerns, resolve problems, and document or forward requests to the appropriate people.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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