Leasing Professional - Regency Park

Greystar Management Services•Cypress, TX

1d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts tours and processes applications, prepares leases and move-in materials, helps ensure apartments and common areas are ready to show or occupy, and carries out marketing and outreach activities. The position uses on-site property-management software to track availability, prospects, residents, and leasing activity. It also follows up with prospects and residents, responds to concerns, and supports timely lease renewals. The role requires standing, walking, or sitting for extended periods; bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas; and working indoors and outdoors in all weather conditions. Employees must be able to maneuver weights up to 25 pounds independently and 50 pounds with assistance. Occasional or regular travel may be required to assist other properties or attend training and business meetings. The work schedule is flexible and includes taking call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to travel as needed to assist other properties and attend training classes, business meetings, or other work-related activities.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit screening and criminal background checks, preparing leases and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before resident move-in, verify they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow established policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns and programs.
Use on-site property-management software to track apartment availability and leasing activity, manage resident and prospect data, and capture demographic and other information.
Maintain community and show-unit presentation standards by inspecting marketing corridors and tour routes, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, calls, or other contact to support leasing and renewal decisions and confirm satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, solve problems where appropriate, and document or refer requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential quarterly or annual bonus for corporate positions, based on individual and company performance.
Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions.