Multi-Site Leasing Consultant (Azul at Spectrum & Borrego at Spectrum)

Mark Taylor Residential•Gilbert, AZ

5d•Onsite

About The Position

Mark-Taylor is hiring a Multi-Site Leasing Consultant to work at Azul at Spectrum and Borrego at Spectrum in Gilbert, Arizona. The role represents Mark-Taylor at its communities by delivering exceptional service to current residents and prospective residents. The consultant conducts tours, supports the leasing and application process, communicates with residents and prospects, maintains resident files, accepts rental payments, and manages apartment availability and pricing. The position also contributes to a positive community experience and helps maintain the property’s curb appeal, attention to detail, resident experience, and overall culture in keeping with Mark-Taylor’s brand standards. The anticipated base pay is $19.00 per hour, with eligibility for bonuses based on operational metrics. Full-time employees are offered benefits. Employees undergo pre-employment screening, including drug testing.

Requirements

At least 1 year of sales or customer service experience.
Strong sales and interpersonal skills, including the ability to build relationships, engage prospective residents, and support leasing goals.
Excellent verbal and written communication skills and the ability to communicate professionally with residents, prospects, and team members.
Strong customer service skills, including the ability to address resident concerns, resolve complaints, and de-escalate challenging situations.
Self-starter with a goal-oriented mindset and the ability to take initiative, follow through, and work independently.
Strong time management and organizational skills, including the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
Ability to work well with others and contribute to a collaborative, team-oriented environment.
Basic computer skills and ability to learn and use property management software.
Detail-oriented with strong problem-solving skills and a commitment to a positive resident and prospect experience.
Basic understanding of written and verbal English.

Nice To Haves

Associate and/or bachelor’s degree preferred.
Proficiency with Microsoft Office Suite.

Responsibilities

Greet prospective and current residents and provide an exceptional experience throughout their interactions with Mark-Taylor.
Conduct detailed and informative tours for prospective residents.
Guide prospective residents through the complete application process and follow up with future residents regarding their application status.
Create positive experiences for current and future residents through email, telephone, in-person, and other communication.
Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
Take ownership of the property and help uphold Mark-Taylor’s standards for curb appeal, attention to detail, resident experience, and community culture.