Multi-Site Leasing Consultant (Azul at Spectrum & Borrego at Spectrum)
About The Position
Mark-Taylor is hiring a Multi-Site Leasing Consultant to work at Azul at Spectrum and Borrego at Spectrum in Gilbert, Arizona. The role represents Mark-Taylor by delivering exceptional customer service to current and prospective residents, supporting leasing goals, and helping create a positive community experience. The consultant conducts tours, guides applicants through the leasing process, maintains resident files, accepts rental payments, and manages apartment availability and pricing while upholding the company’s standards for curb appeal, attention to detail, resident experience, and community culture. The position offers a base pay of $19.00 per hour, with eligibility for bonuses based on achievement of operational metrics. Benefits listed for full-time employees include employee rent discounts, access to Mark-Taylor amenities, employee appreciation events, career-growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision benefits. Housing discounts are subject to availability at each community. Employees undergo pre-employment screening, including drug testing.
Requirements
- At least 1 year of sales or customer service experience.
- Strong sales and interpersonal skills, including the ability to build relationships, engage prospective residents, and support leasing goals.
- Excellent verbal and written communication skills and the ability to communicate professionally with residents, prospects, and team members.
- Strong customer service skills, including the ability to address resident concerns, resolve complaints, and de-escalate challenging situations.
- Self-starter with a goal-oriented mindset and the ability to take initiative, follow through, and work independently.
- Strong time management and organizational skills, including the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
- Ability to work well with others in a collaborative, team-oriented environment.
- Basic computer skills and ability to learn and use property management software.
- Detail-oriented with strong problem-solving skills and a commitment to a positive resident and prospect experience.
- Basic understanding of written and verbal English.
- Proficiency with Microsoft Office Suite.
Nice To Haves
- Associate and/or bachelor’s degree preferred.
Responsibilities
- Greet prospective and current residents and provide an exceptional experience.
- Conduct detailed and informative tours for prospective residents.
- Guide prospective residents through the complete application process and follow up regarding their application status.
- Create positive experiences for future and current residents through email, telephone, in-person, and other communication.
- Maintain resident files and accept rental payments.
- Manage apartment availability and pricing.
- Take ownership of the property and uphold Mark-Taylor standards for curb appeal, attention to detail, resident experience, and community culture.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with robust company match.
- Paid time off, sick time, holidays, and volunteer time.
- Comprehensive medical, dental, and vision benefits.
- Bonuses based on achievement of operational metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
