Apartment Leasing Sales Consultant

AIR Communities•Grapevine, TX

About The Position

AIR Communities owns and operates apartment communities in major markets across the country, managed by teams focused on providing world-class customer service. Apartment Leasing Sales Consultants are sales performers who help current and future residents find a home in their community. The role follows AIR’s sales process, builds relationships with prospects and residents, and supports leasing and marketing across the AIR portfolio as needed. Compensation includes a base pay of $20.00 per hour plus competitive commissions. Commission opportunities may increase for leasing higher-rent units, exceeding monthly goals, and securing lease terms of 18 months or longer. Team members receive a 25% rent discount at an AIR community and may have the option to live onsite or at a nearby AIR community. Depending on business needs, the role may include an extended unpaid winter break after peak season; benefits, including the rent discount, continue during that break. The schedule is flexible based on community and season, with availability required during office hours that may include weekends. Candidates extended an offer must complete pre-employment screening, including reference checks, a four-panel drug screening that excludes marijuana testing, employment verification, and a criminal background check. AIR provides equal employment opportunities and prohibits discrimination and harassment.

Requirements

  • At least 1 year of sales and customer service experience, including reaching sales goals in a fast-paced environment; experience may be in property management, hospitality, retail, or restaurants.
  • Demonstrated success in setting and achieving goals and following a sales process.
  • Excellent customer service skills to address the needs of current and future residents.
  • Flexible schedule and availability during office hours, which may include weekends and vary by community and season.
  • Reliable transportation.
  • Proficiency in reading, writing, and speaking English.
  • Goal-driven and sales-motivated.
  • Able to adapt to a fast pace and shifting priorities.
  • Customer-experience focused and collaborative.

Responsibilities

  • Follow AIR’s sales process, promptly following up with active prospects.
  • Schedule and conduct tours that communicate the value of the community and help prospects find a home.
  • Consistently meet or exceed monthly leasing goals.
  • Provide exceptional customer service to current and future residents.
  • Provide leasing support to communities across the AIR portfolio as needed.
  • Contribute to community marketing efforts.
  • Adhere to Fair Housing Laws and Regulations.

Benefits

  • Performance-based compensation with a $20.00-per-hour base rate plus competitive commissions and opportunities to increase commissions per lease.
  • 25% rent discount at any AIR community, subject to rental application requirements and exclusions.
  • Option to live onsite or at a nearby AIR community.
  • Possible extended unpaid winter break after peak season, depending on business need; benefits, including the rent discount, continue during the break.
  • Paid time off, including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service annually.
  • Commuter benefits.
  • Pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development, leadership training, and career growth opportunities.
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