Apartment Leasing Consultant

Monarch Investment•Omaha, NE
•Onsite

About The Position

The Apartment Leasing Consultant works on-site at Park on Center and Centre Ridge Apartments in Omaha, Nebraska. The role focuses on apartment rentals, lease administration, tenant relations, resident retention, customer service, and sales. The consultant conducts property tours, processes rental applications, follows up with prospects, supports marketing activities, and ensures compliance with Fair Housing laws and applicable resident and property management guidelines. Experience with property management, multifamily housing, and residential leasing is sought; experience in leasing and Yardi is a plus. The position pays $18.00 to $20.00 per hour depending on experience, plus uncapped commissions of up to $100 per lease. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., and Saturday, 10:00 a.m. to 4:00 p.m.; the employee must be able to work every other Saturday. The role requires pre-employment criminal background and drug screenings.

Requirements

  • At least 6 months of experience in multifamily housing.
  • Demonstrated computer skills and ability to navigate industry software.
  • Basic knowledge of local, state, and federal resident and property management laws and guidelines.
  • Excellent verbal and written communication skills.
  • Ability to provide excellent customer service to residents.
  • Willingness to complete online class training required by Monarch.
  • Ability to work every other Saturday.
  • Successful completion of pre-employment criminal background and drug screenings.

Nice To Haves

  • Experience in leasing and Yardi.
  • Bilingual Spanish skills.

Responsibilities

  • Greet prospective residents, assist them, and attempt to lease apartments to them.
  • Maintain thorough knowledge of leasing techniques, sales methods, and company policies and procedures.
  • Ensure model and target apartments are in suitable condition for tours.
  • Report market survey findings and competitor shopping results to the Property Manager.
  • Monitor the property's curb appeal.
  • Accept and complete prospective residents' application information.
  • Prepare lease documents and facilitate required signatures.
  • Maintain physical and digital resident files in Yardi.
  • Maintain and update the Property Information Handbook and Advertising Log Book.
  • Use required telephone etiquette and techniques.
  • Produce a daily Hot Sheet covering current rental rates, apartment sizes and locations, and property amenities.
  • Assist the Property Manager in keeping property marketing current, accurate, and relevant.
  • Conduct daily marketing outreach through Craigslist and/or other channels.
  • Contact and follow up with apartment locator services and local businesses, providing informational materials.
  • Assist the Assistant Property Manager with building and maintaining a resident relations program.
  • Adhere consistently to Monarch Professional Behavioral Standards.
  • Complete additional assignments and projects as needed.

Benefits

  • Competitive pay and uncapped lease commissions of up to $100 per lease.
  • Holiday pay starting upon hire.
  • Every fifth year at Monarch, choice of an extra three weeks of PTO or a two-week bonus check for that year.
  • Medical, dental, and vision insurance options starting at under $50 per month.
  • Increasing PTO: 80 hours in the first year, 120 hours in years two through four, and 160 hours for five or more years.
  • 20% rent discount at any Monarch community, subject to terms and conditions.
  • 401(k) with an annual 3% match.
  • Learning and development opportunities, including tuition reimbursement.
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