Lease-Up Leasing Consultant

ECI Management LLC • Lawrenceville, GA

5d • Onsite

About The Position

ECI Group is hiring an experienced Lease-Up Leasing Consultant to oversee leasing results and strategy as a member of an onsite community team. The role markets and leases apartments to prospective residents and provides customer service throughout the lease process and on an ongoing basis to residents. The Leasing Consultant builds positive relationships with visitors, prospects, and residents, and contributes to leasing goals such as occupancy, rent growth, and renewals.

ECI Group is a privately owned, fully integrated multifamily housing company that develops, constructs, invests in, and manages properties throughout the Southeast. It owns and operates approximately 7,000 units and has additional communities in active development.

The position requires a flexible schedule, including Saturdays, and participation in resident activities after hours and/or on weekends. Work is primarily indoors, with some work outdoors in varying weather conditions.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• At least 1 year of related leasing experience.
• Excellent interpersonal communication skills, including the ability to influence and motivate clients and colleagues.
• Knowledge of and experience with Fair Housing and ADA compliance.
• Proficiency in Microsoft Office, including Word and Excel.
• Ability to multitask and meet deadlines in a timely and organized manner.
• Ability to work a flexible schedule as needed and willingness to work Saturdays.
• Regular and predictable attendance in accordance with company policy and business and operational needs.
• Access to reliable transportation.
• Ability to tour the community with clients, including walking the property and climbing stairs.

Nice To Haves

• Bachelor’s degree.
• Prior leasing and/or sales experience.
• Prior customer service experience.

Responsibilities

• Promote apartments by highlighting the community’s quality and apartment-home lifestyle.
• Follow established policies and procedures to assist prospects with application qualification, screening, and acceptance for residency.
• Ensure apartments are prepared for move-in, including inspection and preparation of keys, remotes, and parking permits.
• Provide service intended to exceed resident expectations and support resident retention.
• Manage and track marketing strategy metrics, including advertising, promotions, and publications.
• Review aged vacancies, market-ready apartments, and model apartments.
• Participate in resident functions and other company-sponsored resident activities after hours and/or on weekends.
• Meet individual rental and renewal goals.
• Assist with the apartment turn process and walk vacant units.
• Visit other locations when assigned by the Community Manager, Assistant Manager, or Leasing Manager.
• Respond to resident requests and help minimize and resolve resident problems.
• Respond to internet leads and other inquiries from prospective residents.

Benefits

• Competitive pay.
• Bonus potential.
• 30% rental discount at ECI properties.
• Paid time off and company holidays.
• 401(k) with a 4% company match.
• Wellness plans, flexible spending accounts, and dependent care.
• Professional development programming, including a designated mentor from day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED