Intake Coordinator Jobs

About The Position

Requirements

• High School Diploma or equivalent (GED).
• Must have knowledge of medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]).
• Must have computer applications/software to include Microsoft Office programs/MS Outlook (e-mail), and internet familiarity.
• Having a comfort level working with incarcerated individuals in a jail environment is a must.
• Must have organizational and communication skills, both written and verbal.
• Communicate effectively in oral and written format with i.e., attorneys, physicians, and other referring agencies.
• Maintain effective interpersonal relationships.
• Must have valid driver's license
• Must meet insurance provider’s guidelines for insurability
• Must have ability to work independently and work in a stressful and busy environment.
• Office administration phones, copier, scanner, fax machines etc.
• Running background checks with confidentiality
• Moderate computer skills including but not limited to Microsoft Excel and Word and various web sites.

Nice To Haves

• Experience in the behavioral health field a plus.
• Electronic medical records experience is desired.
• Experience working with individuals and families who have various mental, behavioral, and substance abuse conditions is a plus.

Responsibilities

• Works with Admissions Manager/Intake Team to contact all referrals in a timely manner.
• Provides general information on services offered by Revive programs.
• Gathers general information on potential client’s mental health needs, current level of crisis, payment options, legal status, and other relevant information.
• Identifies factors which suggest the referral may be better served by another agency dependent on need and level of care. If appropriate, provide contact information for other agencies.
• Schedule applicant for admission date.
• Oversee and manage orientation process for each intake.
• Provides needed documentation to enroll clients into residential treatment.
• Coordinates and ensures timely processing of program documents including referrals, intakes, discharges
• Determines client’s strengths and needs by establishing a safe trusting relationship with clients, families, and caregivers.
• Data entry and completion of signing documents into electronic health record with intakes.
• Establishes a compassionate and respectful environment by practicing good communication skills; keeping client information confidential; conducting self in professional manner.
• Complete projects and tasks as assigned by supervisor.
• Actively participates in daily/ weekly meetings and annual trainings.
• Pick up clients at scheduled locations and times and transport to appropriate destinations in a punctual and timely manner.
• Drive safely in accordance with traffic laws and posted speed limits while accounting for weather conditions.
• Travel by routes specified by patient transportation manager or an approved GPS system
• All other duties as assigned.