Intake Coordinator Jobs

About The Position

Requirements

• Bachelor's degree in psychology, Human Services, Social Work, Sociology, or a related field, or equivalent experience.
• One year of experience providing services to homeless or marginalized populations.
• One year of experience providing program support in an administrative capacity.
• Flexible schedule to work evening and weekend hours when needed.
• Use of a personal vehicle, valid California Driver's License, current auto insurance, and a clean DMV record.

Responsibilities

• Maintain active relationships with referral sources, cultivate new referrals, strengthen relationships with established sources, and provide the community with information about agency services and programs.
• Keep referral sources apprised of program openings.
• Receive and review referral documentation and follow up with referral sources for additional information as needed.
• Complete intake processes, including contacting referral sources by phone, faxing paperwork, and checking eligibility.
• Assist with initial intake screening for youth and make housing placement recommendations to the Program Manager.
• Assist with initial psychosocial assessments and report findings to the team.
• Conduct pre-housing informational workshops.
• Work with the team to support clients enrolling in programs and entering housing.
• Track referrals to help ensure prompt entry into services.
• Develop and maintain waiting lists for programs at capacity.
• Attend County Team Decision Meetings (TDMs) to educate clients about Abode Services programs.
• Create and maintain program trackers and rosters.
• Ensure participant files meet CCL and other funding requirements and assist with file audits.
• Assist with data entry and tracking of intakes, exits, and quarterly updates.
• Assist the Program Manager with reviewing, auditing, and correcting data in HMIS, Apricot, and JBF databases.
• Track housing vacancies and collaborate with housing staff to determine program vacancies and plan youth move-ins and transfers.
• Support assigned programs by creating flyers and providing administrative and logistical assistance, such as copying group materials, purchasing food for groups, and picking up items from shelter.
• Attend and participate in relevant supervision, meetings, and training.
• Perform other duties as assigned.

Benefits

• Competitive pay of $27.50–$30.25 per hour.
• 19 days of paid time off per year, increasing with tenure.
• 12 paid holidays per year.
• Medical, dental, and vision coverage options for employees, described as 100% coverage.
• Employer-subsidized dependent health care options.
• Employee Assistance Program offering legal and financial services.
• Mental health care service through Teledoc.
• Flexible Spending Account options for commuter, health care, and dependent care expenses.
• 403(b) retirement plan with employer match and contribution programs.