Intake Coordinator

Abode • Vallejo, CA

4d • $28 - $30 • Onsite

About The Position

The Intake Coordinator is responsible for the initial screening and management of referrals to Abode Services programs. The role cultivates and maintains collaborative relationships with referral sources and people applying to programs, and maintains files that meet funding requirements.

The coordinator supports referrals and enrollment into housing programs, helps assess eligibility and client needs, tracks program capacity and housing vacancies, and assists with program records and databases. The position also provides administrative and logistical support to assigned programs and participates in relevant supervision, meetings, and training.

Requirements

• Bachelor's degree in psychology, Human Services, Social Work, Sociology, or a related field, or equivalent experience.
• One year of experience providing services to homeless or marginalized populations.
• One year of experience providing program support in an administrative capacity.
• Flexible schedule to work evening and weekend hours when needed.
• Use of a personal vehicle, valid California Driver's License, current auto insurance, and a clean DMV record.

Responsibilities

• Maintain active relationships with referral sources, cultivate new referrals, strengthen relationships with established sources, and provide the community with information about agency services and programs.
• Keep referral sources apprised of program openings.
• Receive and review referral documentation and follow up with referral sources for additional information as needed.
• Complete intake processes, including contacting referral sources by phone, faxing paperwork, and checking eligibility.
• Assist with initial intake screening for youth and make housing placement recommendations to the Program Manager.
• Assist with initial psychosocial assessments and report findings to the team.
• Conduct pre-housing informational workshops.
• Work with the team to support clients enrolling in programs and entering housing.
• Track referrals to help ensure prompt entry into services.
• Develop and maintain waiting lists for programs at capacity.
• Attend County Team Decision Meetings (TDMs) to educate clients about Abode Services programs.
• Create and maintain program trackers and rosters.
• Ensure participant files meet CCL and other funding requirements and assist with file audits.
• Assist with data entry and tracking of intakes, exits, and quarterly updates.
• Assist the Program Manager with reviewing, auditing, and correcting data in HMIS, Apricot, and JBF databases.
• Track housing vacancies and collaborate with housing staff to determine program vacancies and plan youth move-ins and transfers.
• Support assigned programs by creating flyers and providing administrative and logistical assistance, such as copying group materials, purchasing food for groups, and picking up items from shelter.
• Attend and participate in relevant supervision, meetings, and training.
• Perform other duties as assigned.

Benefits

• Competitive pay of $27.50–$30.25 per hour.
• 19 days of paid time off per year, increasing with tenure.
• 12 paid holidays per year.
• Medical, dental, and vision coverage options for employees, described as 100% coverage.
• Employer-subsidized dependent health care options.
• Employee Assistance Program offering legal and financial services.
• Mental health care service through Teledoc.
• Flexible Spending Account options for commuter, health care, and dependent care expenses.
• 403(b) retirement plan with employer match and contribution programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level