Intake Coordinator

Transformation House•Coon Rapids, MN

About The Position

The Intake Coordinator coordinates new client admissions and establishes and maintains relationships with prospective clients and referring entities. The role provides information about company programs and the admissions process, gathers and submits intake documentation for screening, and coordinates admission scheduling and notification. It also includes monitoring wait lists and census records, managing client financial responsibility and funder changes, and maintaining intake information in the EMR and related tracking tools.

Requirements

At least 1 year of experience in a substance use disorder facility and 2–3 years of related experience, or an equivalent combination of education and experience providing comparable knowledge, skills, and abilities.
Knowledge and understanding of the implications of Minnesota Statutes Chapter 245G; Chapter 245A (Human Services Licensing Act); Section 260E (Maltreatment of Minors Act); Section 626.557 (Vulnerable Adult Act); and Section 626.5572 (Vulnerable Adult Act definitions).
Willingness to submit to and pass a DHS Background Study.
Basic computer skills and ability to use office equipment such as a copier, scanner, and printer.

Responsibilities

Provide general information about the company's programs and admissions process to prospective clients and third-party referring agencies.
Establish and maintain business relationships with referring entities.
Schedule and conduct intake interviews.
Collect prospect documentation needed for intake screening.
Submit prospect client files to the review team for intake screening and admission approval.
Schedule new client admission dates.
Notify the funder of an admission within 24 hours of the new client’s admission date.
Monitor and manage the wait list.
Enter necessary data into the EMR (Procentive).
Determine client financial responsibility and monitor funder changes on the first of each month.
Monitor the daily census log.
Maintain and monitor the intake progression spreadsheet.
Attend staff in-services and meetings.
Perform other duties as assigned.