Intake Coordinator

Choice Rehab • League City, TX

4d

About The Position

A Home Health Intake Coordinator manages the initial patient referral process and serves as a liaison between hospitals, physicians, families, and clinical staff to help ensure a seamless start of care. The role receives referrals, verifies insurance benefits, obtains authorizations, and accurately enters patient information into electronic medical records (EMR). The coordinator also works with Nursing Supervisors, patients, and the interdisciplinary group to coordinate care and communicate effectively with patients, staff, other healthcare professionals, and referral sources.

Requirements

• Minimum one year of experience in referral intake is preferred.
• Experience with third-party payers, Medicare, and Medicaid is highly desirable.
• Medical field background preferred, including familiarity with medical terminology.
• Excellent computer and customer service skills.
• Valid Driver’s License.
• Valid Auto Insurance.

Nice To Haves

• LVN/LPN preferred.
• HomeCare HomeBase experience preferred.
• Minimum one year of experience in referral intake is preferred.
• Experience with third-party payers, Medicare, and Medicaid is highly desirable.
• Medical field background preferred, including familiarity with medical terminology.

Responsibilities

• Receive and appropriately document new referrals in a timely manner.
• Verify each patient’s payor source and maintain and track insurance authorizations and initial certifications.
• Participate in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
• Communicate effectively with patients, staff members, other healthcare professionals, and referral sources.
• Respond to Agency and patient needs in a professional and creative manner.
• Demonstrate commitment, professional growth, and competency.
• Participate in Agency-sponsored in-service training.
• Participate in the Agency’s QAPI program.
• Promote the Agency philosophy and administrative policies to ensure quality of care.

Benefits

• Medical, dental, and vision insurance.
• 401(k), eligible after 3 months of service; the plan is 100% fully vested immediately, and Choice Health At Home contributes 100% of the first 3% you contribute each pay period.
• Health Savings Account.
• Life insurance.
• Short- and long-term disability insurance.
• Paid time off and paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed