Client Intake - Property Coordinator

On Demand / New Day Recovery LLC • Niles, OH

6d

About The Position

The Client Intake - Property Coordinator oversees the management, organization, and security of client property within the facility. The role ensures belongings are inventoried, documented, securely stored, and safeguarded in accordance with agency policy and confidentiality standards. It also supports the admissions process by assisting with client intake. The coordinator manages the property room, conducts client property searches, and organizes the designated basement storage area at New Day Recovery.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Successful completion of a BCI/FBI background check and pre-employment drug screen.
• Strong attention to detail, time management, task prioritization, adaptability to changing maintenance demands, and problem-solving skills.
• Ability to maintain confidentiality and professional conduct in client and staff areas.
• Ability to work independently and as part of a team.
• Strong communication and follow-through with supervisors and coworkers.
• Ability to sit for prolonged periods and work on a computer.
• Must be able to lift 15 pounds at times.

Nice To Haves

• Prior experience in administrative, custodial, or property management roles.

Responsibilities

• Manage and organize client property at intake, ensuring accurate documentation and secure storage.
• Conduct client property searches according to agency policy and safety protocols.
• Maintain an organized, clean, and secure property storage room, including the designated basement storage area.
• Confirm that client belongings are properly labeled, logged, in place, and returned upon discharge.
• Communicate with Admissions and Clinical teams about property discrepancies or safety concerns.
• Follow organizational policies related to property management, confidentiality, and client rights.
• Maintain accurate logs and records of client belongings in the electronic health record (EHR) or designated tracking system.
• Promptly report infractions, missing items, or contraband findings to the Admissions Manager.
• Participate in audits or inspections of the property management area as required.
• Assist with client intake as part of the admissions process.

Benefits

• Company-sponsored life insurance at no cost to the employee.
• Medical, vision, dental, and supplemental insurance.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED