Intake Coordinator

Choice Health at Home • League City, TX

5d

About The Position

The Home Health Intake Coordinator manages the initial patient referral process and serves as a liaison among hospitals, physicians, families, and clinical staff to support a seamless start of care. The role receives and documents referrals, verifies insurance benefits and payor sources, obtains and tracks authorizations and initial certifications, and enters patient information into the Electronic Medical Record (EMR). The coordinator also supports care coordination, communicates with patients and health care professionals, responds to agency and patient needs, participates in training and quality improvement activities, and promotes agency policies and its philosophy of quality care.

Requirements

• Minimum one year of referral intake experience is preferred.
• Valid Driver’s License.
• Valid Auto Insurance.

Nice To Haves

• Experience with third-party payers, Medicare, and Medicaid is highly desirable.
• Medical field background, including familiarity with medical terminology, is preferred.
• LVN/LPN is preferred.
• HomeCare HomeBase experience is preferred.

Responsibilities

• Receive and appropriately document new referrals in a timely manner.
• Verify each patient's payor source and maintain and track insurance authorizations and initial certifications.
• Coordinate care with Nursing Supervisors, patients, and the interdisciplinary group.
• Communicate effectively with patients, staff members, other health care professionals, and referral sources.
• Respond to agency and patient needs in a professional and creative manner.
• Demonstrate commitment, professional growth, and competency.
• Participate in agency-sponsored in-service training.
• Participate in the Agency’s QAPI program.
• Promote the Agency philosophy and administrative policies to ensure quality of care.

Benefits

• Medical, dental, and vision insurance.
• 401(k) eligibility after three months of service; the plan is 100% immediately vested, and Choice Health At Home contributes 100% of the first 3% contributed each pay period.
• Health Savings Account.
• Life insurance.
• Short- and long-term disability insurance.
• Paid time off and paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed