Intake Coordinator - Riverhead, NY
About The Position
Local Infusion is hiring an Insurance & Intake Coordinator, called an “Infusion Guide,” to coordinate infusion referrals and intake while providing excellent service to patients and referring providers. The role contributes to company growth and helps ensure patients receive a high level of infusion therapy care. This is a full-time, onsite position at the Local Infusion center in Riverhead, NY. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position offers a starting salary of $25 per hour, a quarterly bonus based on metrics, and full benefits. A dedicated six-week training plan is provided. The role is described as offering predictable hours, autonomy, and a manageable workload.
Requirements
- Healthcare experience.
- Experience with insurance prior authorizations.
- Experience with medical terminology.
- Overall medical insurance experience.
- Ability to quickly learn new apps.
- Strong familiarity with electronic health record (EHR) systems.
- Provide documentation of a negative TB test from within the last two years.
- Hold a current BLS certification.
Nice To Haves
- Prior infusion experience.
- Experience reading medical charts.
Responsibilities
- Coordinate all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigations.
- Liaise with referring providers to obtain documentation needed for treatment and communicate patient status.
- Communicate the referral process and status to patients in a customer-centric manner.
- Communicate openly with referring and prescribing providers.
- Assist in maintaining medical inventory and office supplies.
Benefits
- Medical, dental, and vision insurance through the employer plan.
- Short- and long-term disability coverage.
- 401(k) with employer match.
- 15 days of PTO.
- Paid parental leave and a flexible return-to-work policy.
- Professional development opportunities.
- Quarterly bonus based on metrics.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
