Intake & Assessment Coordinator

UHS•Casper, WY

About The Position

The Intake & Assessment Coordinator assesses potential patients for admission to Wyoming Behavioral Institute (WBI) using established admission criteria and approved assessment forms and methodologies. The role works under the supervision of the Director of Intake and collaborates with physicians and other care team members to review and facilitate admission decisions, make referrals, and support patients and families through the intake process. The coordinator responds to inquiry calls, gathers and documents identifying information, schedules or facilitates face-to-face assessments, completes inquiry forms, and routes them to appropriate team members. The role also supports emergency evaluations, follow-up calls, and quality assurance activities. It requires effective communication with patients, families, community agencies, health care providers, and outside entities, while maintaining confidentiality and accurate records. The position is listed as PRN Evenings.

Requirements

Must be at least 21 years old.
Must be a registered nurse or an LCSW/LPC and licensed in Wyoming.
Must be in good mental and physical health and willing to work with psychiatric patients.
Must understand managed care criteria, hospital admission criteria, psychiatric illness, and chemical dependency illness.
Must understand normal growth and development for assigned populations: child, adolescent, adult, and geriatric.
Must understand the impact of chemical/alcohol dependency on growth and development in assigned populations: child, adolescent, adult, and geriatric.
Must have effective verbal and written communication skills.
Must be able to stand, sit, or walk for up to six hours and sit for up to two hours.
Must be able to discern a variety of odors continuously.
Must be able to handle hazardous/infectious waste on a rare basis.
Must be able to lift patients weighing up to 100 pounds.

Responsibilities

Assess potential patients for admission to WBI according to established criteria.
Communicate with patients, families, health care team members, community providers, and agencies regarding assessment status and disposition.
Meet daily with the Director of Case Management to discuss scheduled assessments.
Conduct and document assessments using approved forms and methodologies.
Follow admission criteria and refer individuals to other appropriate sources when indicated.
Review possible inpatient admission assessments with a physician for approval before admission.
Answer inquiry calls, schedule appointments according to policy, document calls, and make appropriate referrals.
Complete inquiry forms and route them to the appropriate team member; make every effort to schedule immediate face-to-face interviews.
Facilitate the admission process and follow admission paperwork and requirements.
Explain the levels of care offered by WBI, including program content, approximate length of stay, and approximate costs.
Work with physicians, Physician's Assistants, and FPNPs regarding admissions and admission concerns.
Assist physicians with emergency evaluations and use appropriate interventions in psychiatric emergencies.
Provide liaison and referral services to community agencies.
Communicate with outside entities, including Wyoming Medical Center and the Natrona County attorney, in the process involving a 381 with incoming patients.
Help with follow-up calls and quality assurance activities as needed.
Arrange coverage with a supervisor when away from the office.
Maintain confidentiality and an accurate, complete activity log.
Apply communication, interviewing, problem-solving, and crisis-intervention skills during assessments.
Support Complete Quality Improvement as it relates to patient care and demonstrate efficiency by setting realistic goals and attending to waste and redundancy.
Perform other duties as assigned.