Assessment Coordinator

Lifepoint Health•Englewood, CO
•Onsite

About The Position

The Assessment Coordinator assesses walk-in and telephone callers to determine appropriate services or referrals and schedules initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders. The role answers questions about treatment and facility services, presents treatment options, documents calls, and schedules appointments for people seeking treatment. The coordinator collaborates with business office staff to support an efficient admission process and refers or triages patients to other treatment sources when appropriate. The position also provides clerical support to the Care Coordination Manager and team, including entering data into the electronic record system, and maintains department forms and supplies. Additional duties include checking in patient belongings, processing consent forms, coordinating admission paperwork, orienting patients to units and outpatient programs, assisting with discharges, and sending documentation to referral sources within required timeframes. Other duties may be assigned.

Requirements

  • Strong clinical assessment skills.
  • CPR and CPI certification within 30 days.
  • Ability to meet typing keyboard expectations.
  • May be required to work flexible hours and overtime.
  • With proper credentials, may be required to complete patient vital-sign checks.

Nice To Haves

  • Prior experience in a psychiatric healthcare facility working with adult and geriatric patients is preferred.

Responsibilities

  • Assess walk-in and telephone callers to determine appropriate services or referrals.
  • Schedule initial psychiatric assessments for people seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
  • Answer inquiries about treatment and facility services, present treatment options, document calls, and schedule appointments.
  • Collaborate with business office staff to support an efficient admission process.
  • Refer or triage patients to other treatment sources when appropriate.
  • Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
  • Maintain an appropriate stock of forms and supplies for the Care Coordination Department.
  • Check in patient belongings, process consent forms, and coordinate admission paperwork.
  • Orient patients to units and outpatient programs and assist with discharges.
  • Send documentation to referral sources within required timeframes.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision plans
  • Flexible-spending and health-savings accounts
  • Paid time off and extended illness bank package for full-time employees
  • Income-protection programs, including life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
  • Tuition reimbursement
  • Loan assistance
  • 401(k) matching
  • Employee assistance program including mental, physical, and financial wellness
  • Professional development and growth opportunities
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