Assessment Coordinator

Lifepoint Health • Tampa, FL

2h

About The Position

TGH Behavioral Hospital, part of Lifepoint Health, is hiring an Assessment Coordinator to help people seeking treatment for substance abuse, dual diagnosis, or emotional disorders. The role assesses walk-in visitors and phone callers, explains available treatment options, schedules psychiatric assessments, and helps coordinate admissions and referrals. It also provides clerical support to the Care Coordination Manager and team, maintains department forms and supplies, and supports patient orientation, discharge, and required documentation.

Requirements

• High school diploma or GED required.
• Strong clinical assessment skills required.
• CPR certification and Crisis Prevention Training (CPI) required within 30 days of employment and before any patient contact.

Nice To Haves

• Previous experience in a psychiatric health-care facility with chemical dependency, dual diagnosis, psychiatric, or geriatric patients preferred.

Responsibilities

• Assess walk-in visitors and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for people seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
• Answer treatment and facility inquiry calls, present treatment options, document calls, and schedule appointments.
• Collaborate with business office staff to support an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies for the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage options.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED