Intake Coordinator - Cancer Screening
About The Position
The Intake Coordinator engages new clients seeking information and coordinates intake appointments with referents while completing comprehensive intake assessments. The role answers incoming calls and assists with eligibility, referral, and authorization issues related to cancer screening. It supports a collaborative team environment and helps care managers with client caseloads. The coordinator screens and orients potential program members, assesses cancer-screening and other service needs, directs patients to other Saint Michael’s Medical Center services when appropriate, and provides assistance with tracking program enrollment and liaison services. The role maintains the screening program’s clinic scheduling and appointment systems, schedules intake visits, maintains future appointments in line with program goals, and coordinates timely intake for referrals to primary and subspecialty clinics. It also includes file maintenance and ongoing training and competency requirements related to program mandates and regulatory guidelines.
Requirements
- High school diploma or GED required.
- Some college required.
- Bilingual in English and Spanish or Portuguese.
- Experience with a Health IT system.
- Complete on-the-job training and ongoing training as program mandates and regulatory guidelines change.
- Complete annual competencies.
Responsibilities
- Engage new clients seeking information and coordinate intake appointments with referents.
- Complete comprehensive intake assessments.
- Answer incoming calls and assist with eligibility, referral, and authorization issues related to cancer screening.
- Foster a supportive team environment.
- Schedule intake visits and maintain future appointments in line with program goals.
- Maintain files and assist care managers with client caseloads.
- Screen and orient potential members and assess cancer-screening and other service needs.
- Direct patients to other Saint Michael’s Medical Center services as appropriate.
- Assist in tracking program enrollment and provide liaison services as needed.
- Maintain screening program clinic scheduling and appointment systems.
- Coordinate timely intake for referrals to primary and subspecialty clinics.
Benefits
- Paid time off
- 401K retirement plan
- Medical coverage
- Dental coverage
- Vision coverage
- Tuition reimbursement
- Voluntary benefit options
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
