Inside Sales Jobs

About The Position

Requirements

• High school diploma or GED.
• Clear communication skills and the ability to listen to customers and contractors.
• Comfort with computers and math, and the ability to perform organized, accurate work.
• Ability to learn BisTrack, Microsoft Word and Excel, and related software.
• Valid driver’s license, acceptable driving record, and a Missouri Class E license.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to perform the essential physical functions of the job, with or without reasonable accommodation, including standing and walking most of the day; using hands and arms; talking and listening; bending, stooping, kneeling, and crouching; working in the showroom, warehouse, and outdoors in changing weather; frequently lifting or moving 10 to 25 pounds; and occasionally lifting or moving 50 to 100 pounds.

Nice To Haves

• Prior sales experience.
• Knowledge of building materials, construction, or related equipment.
• About one year of related work experience.
• Intermediate skill in BisTrack, Word, Excel, or similar systems.

Responsibilities

• Help customers and contractors select products and obtain pricing, quotes, orders, delivery, and installation support.
• Follow up on orders, resolve service issues, and involve the Retail or General Manager when needed.
• Build relationships with walk-in and contractor customers.
• Support Outside Sales with order questions, product information, and pricing.
• Learn estimating and material takeoffs for construction projects and build product knowledge across residential, rural, industrial, and commercial building materials.
• Enter orders, pricing, and related data in BisTrack to ensure invoices, work orders, and tickets are accurate.
• Operate and balance the cash register.
• Research credits, returns, and past-due accounts as assigned.
• Support special orders by checking supplier catalogs for pricing, colors, sizes, and availability.
• Work with the credit department on applications and collections when asked.
• Stock, face, straighten, price, and clean assigned merchandising areas.
• Move merchandise for customer pickup or delivery.
• Help prevent shrinkage, shoplifting, and internal theft.
• Follow store safety practices and attend required safety meetings.
• Perform other showroom duties as assigned, potentially including mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold.

Benefits

• Medical, dental, and vision insurance.
• Term life and short-term disability insurance.
• Employer-paid basic life insurance.
• Profit sharing / 401(k).
• Paid time off and paid holidays.
• Employee merchandise discount.