Inside Sales Representative

Lansing Building Products • Augusta, ME

10d

About The Position

The Inside Sales Representative serves as a primary point of contact for customers visiting the showroom and handles inbound and outbound calls. The role involves answering customer questions, processing orders, preparing quotes for windows and other exterior building products based on architect plans, and delivering exceptional customer service through thorough knowledge of Lansing’s products and services.

The representative uses a nationally linked inventory management system to fill customer orders and maintain inventory control. They may also assist in the warehouse by loading and unloading materials as needed. The role is centered on Lansing’s values of respect, service, and excellence.

Requirements

• High level of integrity and commitment to customer service.
• Strong interest in sales and/or retail, evidenced by previous job experience or education.
• Ability to work effectively both on a team and independently with customers.
• Computer skills, including use of a keyboard and monitor.
• Goal-oriented approach and willingness to take on new challenges.
• Ability to lift and carry boxes of building materials weighing up to 70 pounds.
• Strong communication and interpersonal skills.

Nice To Haves

• Prior sales experience is preferred but not required.
• Knowledge of building principles and products.
• Bilingual Spanish proficiency.

Responsibilities

• Embody the company’s mission and values of respect, service, and excellence.
• Act as the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls, answer customer inquiries, and process orders.
• Prepare quotes for windows and other exterior building products based on architect plans.
• Develop thorough knowledge of Lansing’s products and services to provide exceptional customer service.
• Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed