Inside Sales Representative
About The Position
R.P. Lumber is hiring an Inside Sales Representative for its lumberyard in Eldon, Missouri. This on-site showroom role serves contractors and homeowners by helping them select building materials, preparing accurate orders, and keeping the sales floor ready. The representative reports to the Retail Manager and sells in person, by phone, and by email; operates the register; and supports merchandising and special orders. The role includes customer service and sales, accurate order entry and register balancing, handling special orders and assigned credit-related work, and maintaining showroom merchandising and safety. Other duties may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold. Work takes place in the showroom, warehouse, and outdoors in changing weather. Weekend and holiday work is required based on store needs.
Requirements
- High school diploma or GED.
- Clear communication skills and the ability to listen to customers and contractors.
- Comfort with computers and math, and the ability to work in an organized and accurate manner.
- Ability to learn BisTrack, Microsoft Word and Excel, and related software.
- Valid driver’s license, an acceptable driving record, and a Missouri Class E license.
- Ability to work a flexible retail schedule, including weekends and holidays.
- Ability to perform essential physical functions, with or without reasonable accommodation, including standing and walking most of the day; using hands and arms; talking and listening; bending, stooping, kneeling, and crouching; working in the showroom, warehouse, and outdoors in changing weather; frequently lifting or moving 10 to 25 pounds; and occasionally lifting or moving 50 to 100 pounds.
Nice To Haves
- Prior sales experience.
- Knowledge of building materials, construction, or related equipment.
- About one year of related work experience.
- Intermediate skill in BisTrack, Word, Excel, or similar systems.
Responsibilities
- Help customers and contractors with product selection, pricing, quotes, orders, deliveries, and installations.
- Follow up on orders and resolve service issues, involving the Retail or General Manager when needed.
- Build relationships with walk-in and contractor customers.
- Support Outside Sales with order questions, product information, and pricing.
- Learn estimating and material takeoffs for construction projects.
- Develop product knowledge across residential, rural, industrial, and commercial building materials.
- Enter orders, pricing, and related information in BisTrack so invoices, work orders, and tickets are accurate.
- Operate and balance the cash register.
- Research credits, returns, and past-due accounts as assigned.
- Assist with special-order products by using supplier catalogs to check pricing, colors, sizes, and availability.
- Work with the credit department on applications and collections when asked.
- Stock, face, straighten, price, and clean assigned merchandising areas.
- Move merchandise for customer pickup or delivery.
- Help prevent shrinkage, shoplifting, and internal theft.
- Follow store safety practices and attend required safety meetings.
- Perform other assigned showroom duties, which may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold.
Benefits
- Medical, dental, and vision insurance.
- Term life and short-term disability insurance.
- Employer-paid basic life insurance.
- Profit sharing and 401(k).
- Paid time off and paid holidays.
- Employee merchandise discount.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
