Inside Sales/Customer Service
About The Position
SunSource and its family of companies represent more than 270 locations and 4,000 employees, making it one of North America’s leading value-add industrial distribution companies. The company provides customers with products and value-added solutions in Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. Based in Dayton, Ohio, the Inside Sales/Customer Service Representative supports and develops relationships with customers and sales teams. The role provides a high degree of customer service and responds to customer and Account Manager inquiries by accurately and efficiently processing requests related to pricing, delivery, returns, order status, order expedites, product literature, and technical assistance. Success in this position requires attention to detail, urgency, strong organization, and a positive demeanor.
Requirements
- High attention to detail.
- A sense of urgency.
- Excellent organizational skills.
- A positive demeanor.
Responsibilities
- Support and develop relationships with customers and sales teams.
- Provide a high degree of customer service.
- Respond to inquiries from customers and Account Managers.
- Accurately and efficiently process requests for pricing, delivery, returns, order status, order expedites, product literature, and technical assistance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
