Inside Sales/Customer Service

SunSource•Dayton, OH

About The Position

Based in Dayton, Ohio, the Inside Sales/Customer Service Representative supports and develops relationships with customers and sales teams. The role provides a high degree of customer service and responds to inquiries from customers and Account Managers by accurately and efficiently processing requests involving pricing, delivery, returns, order status, order expedites, product literature, and technical assistance. Success in this position requires attention to detail, a sense of urgency, strong organizational skills, and a positive demeanor.

Requirements

  • High attention to detail.
  • Sense of urgency.
  • Excellent organizational skills.
  • Positive demeanor.

Responsibilities

  • Support and develop relationships with customers and sales teams.
  • Respond to inquiries from customers and Account Managers.
  • Accurately and efficiently process requests for pricing, delivery, returns, order status, order expedites, product literature, and technical assistance.
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