Inside Sales Representative

Airgas•Dilley, TX
•Onsite

About The Position

The Inside Sales Representative partners with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. The representative advises customers on the tools, hardware, and materials needed for their projects, demonstrates equipment use, and shares product-quality insights to help customers complete their work successfully. The role is based at an Airgas retail shop in Dilley, Texas, and is scheduled Monday through Friday with no weekend work. The representative provides customer service, enters orders and processes transactions, completes paperwork, and coordinates with customers and colleagues about costs and deliveries. The role also supports branch growth, merchandise transfers, showroom upkeep, and the organization and movement of cylinders and pallets. Employees must follow company safety policies and use required personal protective equipment.

Requirements

  • High school diploma or equivalent.
  • At least two years of customer service and/or sales experience.
  • Proficiency with Microsoft or Google applications.
  • Ability to accurately handle cash transactions.
  • Ability to routinely lift 25–75 pounds and occasionally lift 76 to more than 125 pounds with material-handling equipment.
  • Adherence to Airgas safety programs, OSHA requirements, and related rules, regulations, and procedures applicable to the position.

Nice To Haves

  • Associate degree preferred.
  • Fluency in Spanish across speaking, writing, and reading strongly preferred.
  • Forklift certification or ability to become forklift certified.
  • Knowledge of welding, gases, industrial products, or safety-supply sales.

Responsibilities

  • Follow company policies, safety programs, and applicable OSHA rules and procedures, including using personal protective equipment.
  • Provide excellent customer service to internal and external partners and foster long-term relationships.
  • Accurately complete required paperwork, including coding, costing, and pricing.
  • Help customers identify suitable tools and procedures for their tasks and demonstrate equipment use.
  • Manage order entry and process transactions; assist the team with deposit reconciliation.
  • Coordinate with customers and team members by phone, email, and in person to provide information about costs and delivery.
  • Contribute to an outgoing-call strategy that supports branch growth.
  • Coordinate merchandise transfers between locations to meet customer needs.
  • Maintain a positive and supportive working atmosphere with customers, vendors, and colleagues.
  • Stock shelves and maintain welcoming showroom displays.
  • Coordinate cylinder movement and pallet organization.

Benefits

  • Medical, dental, and vision insurance.
  • Life and accidental death and dismemberment insurance.
  • Short-term and long-term disability insurance.
  • Paid 14-week childbirth benefit and parental leave.
  • 401(k) plan with company matching funds.
  • Tuition assistance or reimbursement.
  • Paid holidays, vacation, and sick time; floating holidays are also listed in the benefits package.
  • Employee Assistance Program.
  • Pre-tax commuter transportation benefit.
  • Jury duty and funeral/bereavement leave.
  • Discounted college tuition for eligible employees’ dependents.
  • Airgas Scholarship Program for dependent children.
  • Airgas-provided personal protective equipment.
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