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Inside Sales Specialist

Focus•Birmingham, AL
•Onsite

About The Position

The Inside Sales Specialist drives sales of perimeter security solutions by qualifying and cultivating leads, managing the sales cycle from initial planning through installation, and providing service to prospective and existing clients. The role connects customers, outside sales representatives, and internal operations teams to support seamless execution and delivery of order commitments. The specialist pursues opportunities with outside sales and other partners, qualifies inquiries, prepares proposals and presentations, processes orders, reviews bid requests, and tracks active projects. The role also coordinates with internal teams on order status and delivery commitments, maintains account records, distributes product literature and samples, and participates in industry events as needed.

Requirements

  • At least 1 year of related sales experience.
  • Proficiency in Microsoft Office Suite, including advanced Excel and PowerPoint.
  • Proficiency with data management systems.
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Proactive problem-solving ability.
  • Demonstrated ability to build collaborative relationships.

Nice To Haves

  • Bachelor's degree preferred.
  • Sales experience in manufacturing, building materials, security, or industrial products preferred.

Responsibilities

  • Pursue new security solution opportunities in partnership with outside sales, independent representatives, project managers, and sales leadership.
  • Screen website inquiries, track leads, and guide prospective customers through the sales process from initial interest to conversion.
  • Prepare and deliver new-business proposals by phone or web presentation, highlighting product features, benefits, and competitive advantages.
  • Process sales orders accurately from initial inquiry through invoicing.
  • Interpret customer requirements, provide pricing quotes, communicate lead times, and explain credit and delivery terms.
  • Review formal bid request documents to identify opportunities where custom security fence products may provide superior solutions to standard alternatives.
  • Maintain the security project tracking log, follow up on active initiatives, and ensure client needs are addressed.
  • Coordinate with supply chain, plant operations, shipping, and customer service to track orders and uphold delivery commitments.
  • Maintain current account records and coordinate distribution of product literature and samples.
  • Participate in industry trade shows and meetings as needed.
  • Travel occasionally for meetings or trade shows as needed.

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