Inside Sales Representative - Home Healthcare

CNSCares•Westminster, CO

25d•$19 - $22•Onsite

About The Position

The Inside Sales Representative, also referred to as the Benefit Outreach Coordinator, promotes CNS’s vision and mission in its growth marketplace and generates revenue through patient recruitment and retention. The role develops ongoing, mutually beneficial relationships with EEOICPA referral sources and active leads through frequent personal telephone contact. It also works with patients, families, health personnel, and health care community contacts to support company growth and acquire referrals. The position provides education about CNS services, identifies and refers claimants for assistance or education, and works with the claims department to help potential EEOICPA claimants through the OWCP claims process. The representative promotes and sells CNS services and education appointments, participates in lead-generation activities, and meets sales goals. The role is based in the office in Westminster, Colorado, with a Monday–Friday schedule. Travel is not routinely required, but the employee must be able to assist outside sales on local assignments up to 20% of the time.

Requirements

At least 1 year of inside sales or call center experience.
Valid driver’s license.
Ability to assist outside sales on local assignments up to 20% of the time.
Must meet the stated background-check requirements: criminal background, driving record, OIG Exclusion List, and Sex Offender Registry.

Nice To Haves

Bachelor’s degree preferred.
Healthcare sales experience preferred.
Department of Labor / EEOICPA experience preferred.

Responsibilities

Establish and maintain lasting connections and relationships, and educate contacts about CNS services to encourage trust and loyalty.
Learn the EEOICPA program through on-the-job training.
Identify opportunities and refer claimants for assistance and/or education.
Work with the claims department to assist potential EEOICPA claimants through the OWCP claims process.
Interact with professionals at health service agencies to determine patient eligibility for services.
Maintain and build partnerships and coalitions with advocates in the EEOICPA arena.
Support growth through word-of-mouth marketing, events, and direct contact with individual clients, the DOL, and community professionals.
Promote and sell CNS services and education appointments, and identify sales opportunities for outside sales.
Participate in lead-generating activities as defined by management.
Meet sales goals and objectives set by leadership.
Submit required reports within established timelines.
Maintain regular attendance and punctuality, work with others at all levels of the company, provide exceptional customer service, and act honestly.
Perform other duties as assigned.