Inside Sales Representative

Global Payment Holding Company • Cincinnati, OH

12d

About The Position

Global Payments is seeking an Inside Sales Representative II to join its e-Commerce Merchant Sales team. The role supports the field sales organization and carries individual and/or shared team quotas. The representative generates and qualifies prospective customers, guides prospects through product and service options, and closes sales from inbound leads, referrals, and partnerships. The role may also respond to customer inquiries, resolve problems, and cross-sell or up-sell accounts. The position includes preparing required sales documentation.

The company describes its teams as inclusive and global, with opportunities to learn and grow in an evolving business. Global Payments states that it is an equal opportunity employer and will provide reasonable accommodations for qualified individuals with disabilities during hiring and to perform essential job functions. Candidates receiving a conditional offer who will work in the United States must undergo a drug test.

Requirements

• Knowledge of company products, services, and business operations to resolve customer inquiries.
• Computer navigation and operation skills.
• Effective people skills and sensitivity when dealing with others.
• Ability to work independently and in a team environment.
• Negotiation and written and verbal communication skills.
• Ability to communicate clearly, concisely, and professionally with audiences including management, employees, clients, and the public.
• Good understanding of the sales process.
• Solid decision-making and problem-solving skills.
• Analytical skills to determine client business needs and requirements.

Responsibilities

• Support initiatives of the field sales organization and carry individual and/or team quotas shared with the field.
• Generate prospective customers and close sales from inbound leads, referrals, and partnerships.
• Book appointments for new prospects.
• Inform customers about company promotions and upgrades, use persuasive techniques to motivate purchases, and encourage timely purchases to meet discount qualifications.
• Qualify leads, identify decision makers, determine customer needs, explain product and service alternatives, recommend suitable offerings, identify features and benefits, overcome objections, and close sales.
• Respond to inquiries and resolve problems, as needed.
• Attempt to cross-sell or up-sell accounts, as needed.
• Prepare required sales documentation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed