Inside Sales Representative

Ferguson Enterprises•Henderson, CO

13d

About The Position

Ferguson is hiring an Inside Sales Representative to support customers and sales associates by identifying suitable products and solutions, providing personalized service, and helping customers resolve questions and concerns. The role includes preparing timely quotations and accurate sales orders, coordinating deliveries, and answering sales calls. Candidates should be ready to learn Ferguson’s products and processes and work effectively in a fast-paced environment. The schedule is Monday through Friday, 7:30 a.m. to 4 p.m. The posting states a starting pay rate of $24 per hour, potentially higher depending on experience. The listed pay range is $20.57–$32.91 per hour, and the role is eligible for a bonus or incentive plan. Ferguson describes its benefits approach as supporting associates’ mental, physical, and financial well-being. Offerings include health, dental, and vision benefits; paid time off; life insurance; a 401(k) with company match; mental health coverage; gender-affirming and family-building benefits; paid parental leave; associate discounts; and community involvement opportunities.

Requirements

1–3 years of sales and/or customer service experience.
Strong sales skills, including the ability to upsell.
Ability to respond quickly to customer needs and make decisions in a timely manner.
Ability to work in a fast-paced environment and follow through on commitments.
General digital literacy, including Microsoft Office.
Ability to quickly learn product knowledge and processes.

Nice To Haves

1–3 years of knowledge of industrial pipes, valves, and fittings.
Trilogee knowledge (highly preferred).
A highly motivated, customer-service-oriented approach and ability to build relationships.

Responsibilities

Work with Sales associates to support customer needs by determining appropriate products and solutions.
Provide personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls, provide general information, and address and resolve customer concerns or questions.
Use the customer relationship management (CRM) system and phone system effectively.