Housekeeping Supervisor
Hilton • Bloomington, MN5d
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Housekeeping Supervisor
Hilton•Bloomington, MN
About The Position
The Housekeeping Supervisor oversees daily housekeeping operations, leading the housekeeping team and helping ensure guests have a memorable, welcoming stay. The role supports cleanliness and quality in guest rooms and public areas, room readiness, operational logistics, maintenance coordination, and guest service. The supervisor may also perform Room Attendant and Houseperson duties as needed to maintain service levels.
Responsibilities
- Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas.
- Assign, inspect, and verify room status, and promptly report discrepancies.
- Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program.
- Partner with Engineering and Property Operations to address repair and maintenance issues.
- Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels.
- Address special guest needs in a timely, friendly, and professional manner.
Benefits
- Access to pay through DailyPay
- Medical insurance coverage for the employee and family
- Mental health resources, including an Employee Assistance Program
- Paid time off (PTO)
- Go Hilton travel program with 100 nights of discounted travel
- Parental leave
- Access to educational credentials through Guild Education, including college degrees and professional certifications
- 401K plan with company match
- Employee stock purchase program with Hilton shares available at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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