Supervisor Housekeeping

Hilton Grand Vacations•Palm Springs, CA

About The Position

Hilton Grand Vacations is seeking a Housekeeping Supervisor to oversee housekeeping operations and help ensure guests’ requests are fulfilled in a timely manner. The role coordinates with Maintenance and the Front Desk regarding maintenance needs and room availability, checks rooms for quality, and keeps Front Desk agents and the room matrix current on room status. It also includes ordering housekeeping and laundry supplies and room amenities, maintaining clean and well-kept public areas of the lodge, and building housekeeping schedules and staffing needs. Other duties may be assigned by the leader. The hourly rate is $23.00–$23.83, based on experience.

Requirements

High school diploma or GED.
1–3 years of related experience.
Basic computer skills.
Proficient English language skills to communicate verbally and in writing with guests, owners, and co-workers, and to fully comprehend job assignments.
Flexibility to work varied days and shifts, including weekends and/or holidays.

Nice To Haves

CPR/First Aid.
2+ years of supervisory experience.

Responsibilities

Ensure guests’ requests are met in a timely manner.
Communicate with Maintenance and the Front Desk about maintenance needs and rooms that may need to be taken offline.
Quality-check rooms daily.
Keep Front Desk agents and the room matrix updated on room status.
Order supplies for housekeeping and laundry, as well as amenities for rooms.
Ensure all public areas of the lodge are clean and well kept.
Build housekeeping schedules and determine housekeeper needs.
Perform other duties as assigned by the leader.