Housekeeping Supervisor

Courtyard Noblesville • Noblesville, IN

6d • Onsite

About The Position

The Housekeeping Supervisor oversees day-to-day housekeeping activities and helps ensure guests enjoy a clean, comfortable stay. The role includes cleaning and inspecting guest rooms and other areas, coordinating housekeeping work with other departments, addressing guest concerns, and following company and brand standards. A professional demeanor, clear communication, and a clean uniform are required. The job involves continuous movement, repetitive motions, standing and walking for an entire shift, and regularly bending, lifting, pushing, pulling, and carrying items weighing up to 25–30 pounds.

Requirements

• Professional demeanor, clear communication skills, and appearance in a clean uniform.
• Ability to work with little supervision while maintaining a high level of performance.
• Customer-oriented and friendly approach.
• Prioritization and time-management skills.
• Ability to work quickly without compromising quality.
• Ability to continuously move and perform repetitive motions, including regular bending, lifting, pushing, pulling, and carrying items weighing up to 25–30 pounds.
• Ability to stand and walk for an entire shift.

Responsibilities

• Oversee day-to-day housekeeping activities.
• Clean, dust, polish, and vacuum guest rooms and bathrooms to hotel standards; change linens, make beds, and restock guest-room supplies.
• Organize the linen closet, restock the housekeeping cart, and prepare for the next day before the shift ends.
• Remove trash and dirty linen.
• Ensure rooms are cared for and inspect guest rooms, public areas, pools, and other areas after cleaning to confirm quality standards.
• Protect equipment and identify inadequacies.
• Follow health and safety rules and company-related practices.
• Coordinate housekeeping efforts with the Front Office, Laundry, and Maintenance departments.
• Document and resolve discrepant-room issues with the Housekeeping Manager or Front Desk.
• Handle guest problems and complaints, seeking assistance as necessary.
• Work with the Maintenance Department on guest-room maintenance needs.
• Assist with lost-and-found procedures.
• Follow company safety and security procedures and report maintenance issues, safety hazards, and accidents.
• Comply with company and brand standards.
• Maintain a friendly, cheerful, and courteous demeanor and greet guests with a friendly smile.

Benefits

• Incentives
• Employee Referral Program
• Paid Time Off
• Paid vacation (full-time)
• Merit increase
• 401(k) with employer contribution (full-time)
• Medical, dental, and vision insurance (full-time)
• Life insurance (full-time)
• Long-term and short-term disability (full-time)
• Accident coverage (full-time)
• Critical illness coverage (full-time)
• Cross-training opportunities
• Hotel room discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed