Supervisor Housekeeper

Hilton Grand Vacations • Daytona Beach Shores, FL

5d

About The Position

The Housekeeping Supervisor works at Max Daytona in Daytona Beach, Florida, performing responsibilities in alignment with Hilton Grand Vacations culture and standards. The role coordinates housekeeping staff and schedules, maintains room and supply inventories, communicates maintenance needs, and supports a high standard of resort service and guest satisfaction. It also involves maintaining a professional appearance and conduct and ensuring compliance with applicable laws, including OSHA.

Requirements

• High school diploma or GED.
• 1–3 years of related experience.
• Basic computer skills.
• Proficient English skills for verbal and written communication with guests, owners, and coworkers, and for understanding job assignments.

Responsibilities

• Coordinate staff schedules based on standards and forecasted occupancy, and assign daily work tasks to employees.
• Maintain room inventory promptly and efficiently for the Front Desk.
• Document and communicate maintenance requests to the engineering department to help ensure resort service quality standards are met.
• Respond quickly and courteously to guest requests, and follow up to ensure guest satisfaction.
• Maintain a professional image through appearance, dress, and conduct.
• Ensure the hotel complies with federal, state, and local laws, including OSHA requirements.
• Manage housekeeping closet inventory, supplies, documentation, and cleanliness.
• Manage guest supply and housewares inventory and distribution, including comforts-of-home and on-demand items.

Benefits

• Benefits begin on the first day of work, with no waiting period.
• Eligible U.S. regular full-time and part-time Team Members have access to a wide range of benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED