Supervisor Housekeeper

Hilton Grand Vacations • Daytona Beach, FL

5d • Onsite

About The Position

The Housekeeping Supervisor performs the role in alignment with Hilton Grand Vacations’ culture and standards. The position coordinates housekeeping staffing and daily assignments, maintains room and supply inventories, communicates maintenance needs to Engineering, and responds to guest requests to support resort service quality and guest satisfaction. The supervisor also maintains a professional appearance and conduct and helps ensure compliance with applicable laws, including OSHA requirements.

Requirements

• High school diploma or GED.
• 1–3 years of related experience.
• Basic computer skills.
• Proficient English communication skills, verbally and in writing, to communicate with guests, owners, and coworkers and understand job assignments.

Responsibilities

• Coordinate staff schedules based on standards and forecasted occupancy, and assign daily work tasks to employees.
• Maintain room inventory accurately and efficiently for the Front Desk.
• Document maintenance requests and communicate them to the Engineering department.
• Respond promptly and courteously to guest requests and follow up to ensure guest satisfaction.
• Maintain a professional image through appearance, dress, and conduct.
• Ensure the hotel complies with federal, state, and local laws, including OSHA requirements.
• Manage housekeeping closet inventory, supplies, documentation, and cleanliness.
• Manage guest supplies and housewares inventory and distribution, including comforts-of-home and on-demand items.

Benefits

• Benefits begin on the first day of work, with no waiting period.
• A range of benefits is available to eligible U.S. regular full-time and part-time Team Members; benefits may differ for Team Members represented by a labor organization or covered by a collective bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED