Housekeeping Supervisor

Marriott Knoxville Downtown•Knoxville, TN

About The Position

As a Housekeeping Supervisor, you will oversee daily housekeeping operations, ensuring guest rooms and public areas meet HVMG’s cleanliness and quality standards. You will train, support, and inspect the work of room attendants and housepersons while coordinating with other departments to ensure guest satisfaction. This position reports to the Executive Housekeeper. You will lead the hotel’s housekeeping team, supervise staff, inspect rooms, and manage inventory and supplies. The role may offer career growth into hospitality management positions such as executive housekeeper, director of rooms, or general management.

Requirements

  • A combination of education and experience.
  • Eligible to work in the United States.
  • Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
  • Ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
  • Warm, professional demeanor, friendly personality, and positive attitude.

Nice To Haves

  • Hotel experience is a plus.

Responsibilities

  • Oversee daily housekeeping operations and ensure guest rooms and public areas meet cleanliness and quality standards.
  • Lead and supervise the housekeeping team, including room attendants and housepersons.
  • Train and support housekeeping staff and inspect their work.
  • Inspect guest rooms and public areas.
  • Manage housekeeping inventory and supplies.
  • Coordinate with other departments to support guest satisfaction.

Benefits

  • Flexible scheduling.
  • Access to up to 40% of earned wages before payday through PayActive.
  • Paid Time Off (PTO) and paid holidays.
  • Medical, dental, and vision healthcare benefits.
  • 401(k) with a guaranteed 4% match and no vesting period.
  • Hotel and food and beverage discounts.
  • Career growth opportunities across HVMG’s nationwide portfolio.
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