2027 Housekeeping Supervisor

Under Canvas • Dalton, NH

6d • $18 - $19

About The Position

As a Housekeeping Supervisor, you lead a team of housekeepers to provide guests with a consistently clean and comfortable tent during their stay, creating a memorable first impression and delivering a camping experience with the comforts and luxury of home. You work side-by-side with your team and help ensure a high standard of guest satisfaction. This is a seasonal, hourly position, with the option of team member housing for the duration of employment.

Requirements

• Ability to lift a minimum of 45 pounds independently.
• Ability to wear and work in personal protective equipment when applicable.
• Ability to work in extreme weather conditions, including heat, cold, rain, snow, humidity, and wind.
• Satisfactory completion of a background check and/or motor vehicle records check, if requested.

Nice To Haves

• High school diploma or GED.
• Prior housekeeping management experience.
• Ability to set clear expectations and lead a team.
• Attention to detail.
• Strong communication skills.
• Understanding of property management systems.
• Solutions-oriented mindset.

Responsibilities

• Think critically and respond quickly to changing situations on property.
• Be an active listener, approachable leader, and available source of support.
• Interact regularly with coworkers and guests.
• Meet regularly with camp leadership to support overall camp success and guest satisfaction.
• Anticipate workflow and delegate tasks appropriately.
• Find ways to streamline processes and maximize efficiency and resource use.
• Lead by example and inspire the team to stay engaged and committed to excellence.
• Celebrate team results.
• Work with the front desk supervisor to ensure lost and found items are handled properly.
• Prioritize room cleaning based on inventory, requests, and guarantees.
• Assist management with hiring, training, scheduling, and coaching team members.
• Lead the housekeeping team in Under Canvas sustainability efforts.
• Ensure the team meets deadlines while maintaining high standards.
• Develop trust and mutual respect among the team.
• Participate in weekly and daily meetings to keep housekeepers informed about upcoming events, groups, special events, and arrivals.
• Inspect housekeeping work and provide timely, constructive feedback.
• Ensure appropriate staffing and efficient use of available resources.
• Perform other duties as assigned.

Benefits

• Health insurance.
• 401(k), subject to the hourly minimum required by law.
• Heavily discounted tents for stays by Under Canvas family and friends.
• Bar N Ranch lodge and cabin discounts.
• Lifestyle partner brand and industry discounts.
• Employee housing available for employees only, with no pets; housing is subject to fringe benefit and maintenance fee paycheck deductions.
• Employee Assistance Program.

What This Job Offers

• Career Level: Manager
• Education Level: High school or GED