Housekeeping Supervisor

Courtyard Farmington • Farmington, CT

6d

About The Position

The Housekeeping Supervisor administers and coordinates housekeeping functions in assigned sections and assumes the Housekeeping Manager's functions in their absence. The role oversees room attendant performance, daily assignments, floor closing, supplies and housekeeping areas, records, and key control. The Supervisor also coordinates out-of-order room updates with Guest Services and Maintenance, assists with staff training, and works to ensure guest satisfaction.

The position works various shifts, seven days a week, including weekends and holidays. The employer prefers a high school diploma or equivalent, requires previous hotel-related experience, and requires the ability to meet the physical demands of the job, including lifting 20 pounds.

Requirements

• Previous hotel-related experience is required.
• Ability to meet the physical demands of the job, including lifting 20 pounds, is required.

Nice To Haves

• High school diploma or educational equivalent is preferred.

Responsibilities

• Inspect Room Attendants' work in the assigned section daily to ensure standards and productivity levels are met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and report their availability to the Front Office according to hotel standards.
• Oversee end-of-day floor closing and ensure Room Attendants' carts are clean and restocked.
• Ensure daily assignment records are completed, signed, and delivered to the Housekeeping Office on time.
• Maintain key control.
• Monitor the cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways, and landings.
• Oversee the daily assignment of duties and ensure Room Attendants and House Attendants have work assignments.
• Report progress on out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager according to standards.
• Collaborate with Maintenance staff to communicate about out-of-order rooms.
• Assist with training Housekeeping staff.
• Ensure overall guest satisfaction.

Benefits

• Competitive salary.
• Annual review with potential for an increase.
• 401(k) program with company match.
• Additional benefits may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed