Housekeeping Supervisor Jobs

About The Position

Requirements

• Any combination of education and experience that provides the required knowledge, skills, and abilities.
• At least six months of supervisory experience or one year of comparable housekeeping experience.
• Ability to read and write basic English to complete forms such as a room status report.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to organize and prioritize work and meet deadlines.
• Ability to exercise judgment and implement control over subordinate performance.
• Ability to provide information and answer hotel guest and colleague questions.
• Time management skills.
• Ability to lift up to 50 pounds, reach, bend, stoop, stand, and walk continuously, climb stairs, and push or pull heavy equipment.

Nice To Haves

• High school education preferred.

Responsibilities

• Visually inspect VIP rooms, guest rooms, and corridors for cleanliness and appearance.
• Train and monitor the performance of room attendants and housepersons.
• Provide organization, instruction, guidance, communication, and counseling, using good judgment.
• Ensure all jobs are completed within the shift.
• Keep carts and linen and supply closets clean, neat, and stocked according to departmental guidelines.
• Ensure VIP supplies are in place after inspecting VIP rooms.
• Report maintenance deficiencies in guest rooms and corridors.
• Expedite special guest requests, such as extra towels, blankets, or pillows.
• Check vacant/ready and stay-over rooms daily.
• Check out-of-order rooms daily.
• Identify showrooms for the Sales Department.
• Turn in lost-and-found items and guest room keys.
• Adhere to company policies and procedures and follow safety and security rules and procedures.
• Know and follow department fire-prevention and emergency procedures, and use protective equipment.
• Report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
• Ensure team members maintain a neat, clean, and well-groomed appearance.
• Perform related duties requested by management and assist other housekeeping personnel when needed.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts