Housekeeping Supervisor

Shamin Hotels Master•Glen Allen, VA

3d•Onsite

About The Position

The Housekeeping Supervisor ensures that hotel cleanliness standards are met. The role schedules room and cleaning assignments, inspects rooms and public areas, supports and trains associates, and performs housekeeping duties as needed. The supervisor also monitors hotel cleanliness, including parking lots and exterior entrances, and coordinates necessary repairs with the maintenance department. Nights, weekends, and holidays may be required.

Requirements

High school diploma, GED certification, or equivalent experience preferred.
Basic reading, writing, and math skills.
Reliable transportation to and from work.
Customer service skills.
Prioritization and time-management skills.
Strong attention to detail.

Nice To Haves

High school diploma, GED certification, or equivalent experience.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Inspect assigned rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
Provide efficient, objective feedback to room attendants to improve efficiency and quality.
Ensure associates have proper supplies, equipment, uniforms, name tags, and designated PPE.
Train associates on safety standards and consistently enforce those standards.
Identify unsafe behaviors and address them appropriately.
Complete accident investigations and take steps to prevent future accidents.
Perform housekeeping duties, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Perform opening and closing shift duties.
Notify the maintenance department of necessary repairs.
Monitor cleanliness throughout the hotel, including the parking lot and exterior entrances.
Work nights, weekends, and holidays as needed.
Perform other duties as assigned.