Housekeeping Supervisor

Crescent Careers • Scottsdale, AZ

4d • Onsite

About The Position

Crescent Hotels & Resorts is hiring a Housekeeping Supervisor for the Remi Hotel, a 161-room Autograph Collection hotel in downtown Scottsdale’s Entertainment District. The hotel features five food and beverage outlets, including a café and a rooftop pool deck and bar, and is adjacent to Maya Day + Nightclub.

The Housekeeping Supervisor oversees housekeeping staff and daily operations, supporting team performance, room and public-area cleanliness, guest satisfaction, inventory control, and compliance with safety and sanitation standards. The role may also involve cleaning guestrooms and performing other related duties as assigned.

Requirements

• Ability to communicate in English.
• Availability to work a flexible schedule on a regular basis.

Nice To Haves

• One year of experience in a housekeeping leadership role is preferred.
• Marriott brand, service, and systems knowledge are highly preferred.
• Spanish-speaking ability is a plus.

Responsibilities

• Supervise housekeeping staff by providing communication, training, coaching, counseling, and performance feedback.
• Supervise and inspect cleaning of guest rooms, turndown service, public areas, and back-of-house areas; ensure compliance with accident and loss prevention programs and health and sanitation standards.
• Assign work to team members, reviewing special requests and areas of focus to support smooth housekeeping operations.
• Issue supplies and goods to staff at the beginning of shifts, ensuring availability and controlling inventory and expenses.
• Respond to guest requests, concerns, and problems to support guest satisfaction.
• Log lost-and-found items and respond to inquiries to maintain controls and support guest satisfaction.
• Implement emergency training and procedures to protect the hotel, guests, staff, and company assets.
• Follow attendance rules and maintain regular availability for work.
• Clean guestrooms when necessary.
• Perform other job-related duties as assigned.

Benefits

• Excellent compensation package.
• Benefit plan for eligible associates and their family members.
• 401(k) matching program for eligible associates.
• Discounts at Crescent-managed properties in North America for associates and their family members.
• Discounts at Marriott properties worldwide for associates and their family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed