Housekeeping Supervisor

The Lakes at Litchfield•Pawleys Island, SC

About The Position

The Housekeeping Supervisor directs housekeeping, laundry, and floor services across the campus, including scheduling and coordinating housekeeping and floor-care staff. Reporting to the Director of Facility Services, this is a working manager position that combines staff supervision with hands-on cleaning and related duties. The role supports a respectful, safe environment for residents and employees, maintains confidentiality, and upholds the campus mission.

Requirements

High school graduation or GED.
Janitorial or maintenance experience.
Ability to work with minimal supervision.
Professional conduct and a high level of confidentiality.
Ability to use hand tools, carts, and dollies.
Efficient computer skills.
Ability to work indoors and outdoors in the described campus environment.
Ability to climb up to two flights of stairs.
Ability to lift objects weighing 25 pounds or less over the head and move objects weighing 40 pounds or more.
Ability to work under time-sensitive or stressful situations.
Ability to respond to medical emergencies on rare occasions and assist with resident evacuations if required.

Nice To Haves

Technical certification from a janitorial program.
Two years of experience in a similar housekeeping position.
Cleaning experience in a retirement community, hotel, or country club setting.

Responsibilities

Represent the campus positively and foster respect and courtesy for residents and employees.
Promote safety and the well-being of residents and employees, uphold the campus Mission Statement, and maintain HIPAA confidentiality standards.
Interview, hire, train, counsel, discipline, evaluate, schedule, supervise, and coordinate housekeeping staff and their daily work.
Order housekeeping supplies.
Remove trash from campus collection areas.
Clean occupied and vacant units and building areas to a like-new condition, including surfaces, floors, glass, windows, walls, fixtures, appliances, and related areas.
Check vendor shipments and deliveries.
Lead group cleaning projects and coordinate with outside vendors.
Travel occasionally for training, continuing education, emergencies, and other company functions.
Maintain knowledge of fire and safety procedures, including blood-borne pathogen procedures.
Wear the proper uniform and maintain a high standard of appearance.
Complete work and cleaning orders in a timely manner.
Understand the budget and exercise cost control.
Interact with marketing tours and prospective residents.
Maintain positive resident and employee relations and handle complaints and recommendations constructively.
Attend required employee in-services.
Perform other duties as required by the Director of Facilities.