Housekeeping Supervisor

Ripley Entertainment•Gatlinburg, TN
•Onsite

About The Position

Ripley's Believe It or Not World Entertainment is hiring a Housekeeping Supervisor for Ripley's Aquarium of the Smokies. The Housekeeping Department is responsible for maintaining the aquarium's cleanliness and safety standards regardless of the time of day or year. The supervisor ensures these standards are maintained and reports to the Maintenance and Engineering Director.

Requirements

  • Fluent in English.
  • Able to lift up to 40 pounds.
  • Able to perform the essential functions of the job with or without reasonable accommodation.

Nice To Haves

  • 1–2 years in a lead housekeeping role.
  • Excellent supervision and communication skills.
  • Articulate, friendly, and well-spoken.

Responsibilities

  • Follow all safety procedures and maintain a high level of safety awareness throughout the department.
  • Schedule housekeeping team members to ensure appropriate coverage for business needs.
  • Train staff to perform their jobs properly and maintain cleanliness standards.
  • Inspect the facility to ensure it meets standards; provide positive and corrective feedback to crew members and address items needing attention.
  • Follow up on projects to ensure timely and proper completion.
  • Order and maintain housekeeping supplies.
  • Cover shifts as needed.
  • Encourage crew members to work as a team and maintain a positive work attitude, while modeling that behavior.
  • Assign crew projects as needed.
  • Help with other positions throughout the aquarium as needed.
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