Housekeeping Supervisor

Hilton Grand Vacations • Myrtle Beach, SC

4d • Onsite

About The Position

Horizons at 77th Resort in Myrtle Beach is seeking a Housekeeping Supervisor to oversee housekeeping operations, including guest rooms, common areas, and back-of-house areas, and maintain the resort's cleanliness standards. The role includes coordinating with Maintenance and Front Desk, tracking room status, checking room quality, ordering supplies, and scheduling housekeeping staff. The posting also notes that other duties may be assigned by the employee's leader.

Requirements

• High school diploma or GED.
• 1–3 years of related experience.
• Prior housekeeping experience in the hospitality industry.
• Proficient English to communicate verbally and in writing with guests, owners, and coworkers, and to fully understand job assignments.
• Flexible to work varied days and shifts, including weekends and/or holidays.

Nice To Haves

• Strong computer skills, particularly in Microsoft Word and Excel.
• At least 2 years of supervisory experience.

Responsibilities

• Ensure guest requests are met in a timely manner.
• Communicate with Maintenance and Front Desk about maintenance needs and rooms that need to be taken offline.
• Quality-check rooms daily.
• Keep Front Desk agents and the room matrix updated on room statuses.
• Order supplies for housekeeping and laundry, as well as room amenities.
• Ensure all public areas of the lodge are clean and well kept.
• Build the housekeeping schedule and determine housekeeper staffing needs.
• Perform other duties as assigned by the employee's leader.

Benefits

• Medical, dental, and vision coverage, with eligibility beginning on Day 1.
• Recognition programs and rewards.
• Travel discounts.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED