Hospice Liaison Jobs

About The Position

Requirements

• Bachelor’s degree in marketing, communications, business, or nursing.
• Three to five years of marketing and sales experience in the healthcare field.
• A proven record of success managing a healthcare territory with documented incremental growth.
• Current Florida Driver’s License.
• Excellent communication skills, including the ability to present clinical or technical material to small and large groups of healthcare professionals.
• Ability to read, analyze, and interpret scientific or technical documents and apply them to daily calls.
• Ability to respond effectively to customer concerns and inquiries.
• Excellent writing skills.
• Ability to apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and analyze data for trends and opportunities.
• Ability to provide own transportation and drive to locations in Collier and South Lee County during daytime or nighttime hours.
• Must be nicotine-free; Avow states it will only hire nicotine-free individuals.
• Applicants offered a position must complete screening through the Clearinghouse.

Nice To Haves

• Healthcare marketing and sales experience with physicians, long-term care, and hospitals is preferred.
• CORE training for ALF Administrators.

Responsibilities

• Meet monthly hospice admissions goals for assigned accounts.
• Develop assigned territories and grow referrals from facilities, physicians, healthcare providers, and community agencies.
• Create, implement, and evaluate monthly, quarterly, and annual territory plans to achieve growth goals and agreed-upon strategies.
• Make an average of 50 effective sales calls and presentations per week to targeted referral sources.
• Maintain professional knowledge of provider services.
• Act as a liaison between referral sources and the agency, communicating information about new products, programs, and service delivery.
• Serve as Avow’s staff liaison with physicians, facility clinicians, and community agencies.
• Meet with families as appropriate to discuss hospice services, individual needs and concerns, and expectations.
• Build relationships with Avow’s admissions department and appropriate patient care staff to support effective communication with referral sources and internal stakeholders.
• Represent Avow’s policies, procedures, philosophy of care, goals, objectives, applicable standards and regulations, and the role of the Interdisciplinary Team when working with referral sources and community members.
• Participate, as requested by the Director of Business Development, in physician calls, lunch-and-learns, health fairs, speaking engagements, and CEU programs to educate the healthcare community about hospice programs.
• Update and maintain customer and competitor profiles, log daily sales call activity, and document follow-up plans in CRM software.
• Prepare weekly and monthly referral-source tracking reports and keep the agency informed of marketplace changes relating to providers and competitors.
• Adhere to the professional business attire dress code while on duty.
• Perform other duties as assigned.

Benefits

• Medical insurance, with a PPO plan and prescription drug co-pay or an HDHP with HSA.
• Supplemental benefits, including hospital confinement, accident, and/or cancer coverage.
• Dental insurance.
• Vision insurance.
• Company-paid life and accidental death and dismemberment insurance.
• Company-paid long-term care insurance.
• Retirement savings plan with TSA/403(b) matching program.
• Company-paid short- and long-term disability insurance.
• LegalShield, including identity protection.
• Bereavement leave for family and pets.
• Direct deposit.
• Credit union availability.
• Employee Assistance Program.
• Paid time off.
• Mileage reimbursement.
• In-house continuing education opportunities.
• Discounted membership at a local fitness center.
• Tuition reimbursement.
• Other employer-sponsored activities.