Hospice Community Liaison

Altus Hospice•Waco, TX
•$66,000 - $83,000

About The Position

Altus Hospice is seeking a self-driven, compassionate Community Liaison to serve the Waco area. The Community Liaison (also described as a Hospice Marketer / Sales Representative) represents Altus Hospice and promotes its specialized hospice services throughout the community. The role focuses on building trust-based relationships with referral sources, physicians, and healthcare partners so patients and families can access hospice care. The position supports awareness and preference for hospice services and drives census growth while representing the team with knowledge and compassion. The role includes regular community outreach and visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals. The liaison also leads initial conversations with patients and families about hospice care, explains the services and philosophy, and facilitates consent with empathy and respect. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., and the territory is Waco.

Requirements

  • At least two years of sales or marketing experience in healthcare.
  • Skill in establishing and maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure a thorough understanding of hospice services.
  • Proven ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
  • Willingness to drive, reliable transportation, a valid driver's license, and auto insurance.

Nice To Haves

  • Bachelor’s degree in a related field preferred; additional experience may be substituted for the educational requirement.
  • Hospice or palliative marketing experience strongly preferred.
  • Prior clinical experience is a plus.

Responsibilities

  • Establish and nurture relationships with physicians and healthcare partners to strengthen collaboration and trust within the medical community.
  • Conduct regular outreach as an advocate for hospice services and compassionate, high-quality care.
  • Position Altus Hospice as the provider of choice across the service area and help exceed growth and census goals.
  • Drive referral growth through regular, intentional visits with physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
  • Lead initial conversations with patients and families about hospice care, explain the services and philosophy, and facilitate consent with empathy and respect.

Benefits

  • Comprehensive health, dental, and vision insurance
  • Career Path Program supporting internal growth, advancement, and increased pay
  • 15 days of PTO and 10 holidays
  • Tuition reimbursement and certification assistance
  • Wellness and discount programs
  • Cell phone, mileage, and gym membership reimbursement
  • Company matching 401(k)
  • Uncapped commission
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